Plans, changes, cancellations and membership cancellation

What subscription plans are available?

Four plans are available: (1) Free Plan, (2) Light Plan, (3) Standard Plan, and (4) Premium Plan. Please refer to the plan chart for details.

Plans (2), (3), and (4) are paid plans and require a credit card to subscribe at the time of sign-up or upgrading your subscription plan.

Can't I get today's stock price with the free plan?

Not possible. With the free plan, data is delivered with a 12-week delay.

What is the expiration date of the free plan?

Free plan is available for one year only. Your free plan will be automatically cancelled after one year.

You can subscribe again after the plan cancelled.

What is the difference between user registration and subscription plans?

Registration with J-Quants will allow you to obtain sample data, but you must select a plan to obtain daily data.

How do I make payment?

All are monthly plans, and the monthly fee is deducted from your credit card.

Payment is made through Stripe Japan.

Your credit card information is handled by Stripe Japan and is not viewed by us.

Can I change my plan?

You can change your plan at any time and changes will be effective immediately. However you can change your plan only one time in the same month.

If you change your subscription plan within a paid plan, the fee will be calculated on a pro-rated basis.

If you change to a lower plan during the billing cycle period of your paid plan, your balance credit will be paid out for the remaining period. The balance credit can be used to pay for the paid plan in the following month or later.

After logging in to J-Quants API, you can issue a link to My Page, where you can request change of your plan.

Can I cancel my subscription?

Both free and paid subscriptions can be cancelled at any time.

Plans are cancelled at the end of the billing period and will remain available from the date you indicate cancellation until the end of the billing period.

After logging in to J-Quants API, you can issue a link to My Page, where you can request cancellation of your plan.

When can I cancel my membership?

You may cancel your membership at any time.

When you cancel your membership, your personal information used by J-Quants API will be deleted. Please note that you will not be able to access any information, including paid invoices, after you cancel your membership.

To cancel your membership, please go to the withdrawal information page and click the "Withdrawal" button.

Please note that if you cancel your membership, you will also lose any balance you have.

If you are currently subscribed to a plan, your plan will be automatically canceled when you cancel your membership.

What is the difference between membership cancellation and subscription plan cancellation?

If you cancel your subscription plan, you will no longer be able to use the free or paid plans, but your user information will remain in J-Quants API and you will still be able to log in to the J-Quants API site.

Membership cancellation will delete your user information from all J-Quants API services, and you will no longer be able to log in to the J-Quants API site.

I canceled my plan subscription but would like to withdraw the subscription plan cancellation and continue using the service.

You can withdraw your subscription plan cancellation before the effective date of the cancellation by logging in to the J-Quants API, issuing a URL from "Publish Link to My Page" and selecting the "Update Plan" button on the Customer Portal. You can withdraw your plan cancellation by selecting the "Renew plan" button in the Stripe Customer Portal. After cancellation, the plan will be renewed in the regular billing cycle.

How can I check the amount of my balance credit?

Credits incurred or used as a result of subscription plan changes can be viewed in the Applied Balance section of your receipt.

To check the availability of your credit balance for future plan changes, go to the Stripe screen and view the plan change details to see the available balance credit for your plan change.